Case Study - Sick Children's Trust
Sick Children's Trust - Facilitation of Strategic Awayday (November 2006)
Aim of the Sick Children's Trust
To provide high quality 'Home from Home' accommodation for families whose children are receiving hospital treatment for serious illnesses. The Sick Children's Trust exists to support and promote the child's recovery and further to support the fabric and well being of the family as a whole. In carrying out this mission it will ensure that the highest standards of service are applied throughout.
The brief
To facilitate a Strategic Away Day with the objective of producing a 3 Year Business Plan
The Chief Executive Claudette Watson first met Rosanna on an NCVO course and through networking kept in touch. The SCT was due to renew it's business plan and planned an Away Day for all staff and Trustees to attend. It just so happened that Rosanna had just completed her re-branding for Conker Consulting and her first Newsletter happened to make its way to Claudette's desk. The CEO didn't give it a second thought she contacted Rosanna to explain what they were looking for and to see if she could help. Both parties agreed to work together on this project.
What happened
"Rosanna did an excellent job of keeping everyone focused and sticking to the programme. She was a good judge at assessing the situation throughout the day as she was not afraid to let a couple of items run a bit longer if there was a need. She came across very well, explaining in a clear and detailed manner all tasks that needed to be completed."
"Rosanna managed to bring a friendly and humorous approach to the day which made people feel at ease. She had various ideas to get everyone involved, sharing knowledge about themselves that others might not necessarily know and that worked very well."
"The day was a success because of her good preparation, good organisational skills, professional approach and friendly manner. I'm sure we achieved more with her involvement than we would have without."
"Strategic Away Days are an opportunity for everyone to come together as a team to create and plan the way forward for the organisation for the next 3 - 5 years. With everyone taking a broad perspective, agreement is needed on what the future success will look like for the organisation. Hiring Rosanna was a great decision as she helped us achieve a lot of groundwork to go forward to create our new business plan."
Claudette Watson, Chief Executive, The Sick Children's Trust
Quotes from delegates
|
It helped me to see how I fitted into the bigger picture. - A. Wyatt (House Manager) |
|
It has made me proud to be working
for such a worthwhile charity with a dedicated team. - K. Wines
(Administrator) |
Rosanna's view
Facilitating Strategic Away Days is always a challenge and a balancing act. I have to ensure the objectives of the day are reached whilst giving everyone a chance to contribute but always keeping a keen eye on the clock.
I found working with the Sick Children's Trust very rewarding as well
as good fun. Everyone was open to the day and I was very iimpressed by
both the staff and the Trustees commitment to their organisation. I feel
we achieved a huge amount within one day and look forward to hearing of
their progress.
More case studies...For more information, please contact us at:
Rosanna Henderson - Tel: 07961
134 033
Email: info@conkerconsulting.co.uk
